Africa's gateway: How VALR is turning an exchange into financial infrastructure
VALR is fundamentally a values-driven company. We view our work not just as a commercial enterprise, but as an active contribution to social progress.
- VALR describes itself as a digital asset infrastructure provider rather than simply a crypto exchange. When does an exchange stop being a trading venue and become part of financial infrastructure?
An exchange stops being a simple trading venue the moment it becomes foundational to how value moves outside its own order book. We first developed within the South African market, an environment that required us to build deep, localised expertise in compliance, wallet security, and clearing mechanisms.
As we mastered those complexities at a local level, we realised that the real challenge on the African continent isn’t just matching buyers and sellers, but rather bridging the fragmented systems that separate regional economies from each other and from global liquidity. As an infrastructure provider, we now power the back-end architecture that allows pan-African enterprises, banks, and remittance providers to capitalise on the benefits digital assets have to offer, and to upgrade their offering to their own customers.
- VALR was born in South Africa, which has a more developed financial system than most of the continent but shares the same currency pressures and exclusion gaps. Does South Africa feel more like a launchpad or a blueprint for what comes next?
South Africa is a powerful launchpad, but it cannot be a copy-and-paste blueprint. Every jurisdiction has its own unique regulatory reality, banking system, and cultural relationship with money.
As we expand into markets like Kenya, our approach is built on active, collaborative engagement with local regulatory bodies, banks, and corporate partners. We do not enter a new country with the intention to disrupt for the sake of disruption. True progress happens when technology works in harmony with local institutions to solve genuine economic friction. Our strength lies in reading these local realities deeply and entering as a long-term partner dedicated to contributing to the maturity and upward trajectory of each specific economy.
- VALR has grown from around 500,000 to 2 million registered users over the past 2.5 years. As CMO, what's the metric you care about more than that one?
User registration is only the front door. As CMO, the metrics I care about most are institutional reputation, global brand awareness, and genuine capital velocity.
A massive user registration number means very little if those accounts sit dormant. We assess and optimise for the entire user journey, tracking the funnel from sign-up and verification straight through to active funding and trade volume. While VALR may not have the highest number of raw registrations compared to some retail-heavy platforms on the continent, we consistently record the highest trade volume, particularly across stablecoins. High-volume liquidity and institutional trust are the metrics that prove your platform is actually being used as a primary engine for financial activity.
- Your academic work was on grassroots community formation and post-colonial identity. Do those experiences change how you see and approach what VALR is building?
My personal focus has shifted away from classical post-colonial theory and toward a more forward-looking perspective: the idea of humanity transitioning from collective adolescence to conscious maturity.
VALR is fundamentally a values-driven company. We view our work not just as a commercial enterprise, but as an active contribution to social progress. This means advancing financial practice and discourse with a clear set of principles. When we look at economic development, we believe that material progress must be anchored to ethical responsibility, virtue, and purpose. By applying these foundational principles to financial technology, we can help build a system that moves past old divisions and fosters a more unified, equitable framework for human prosperity.
- You're serving first-time users and sophisticated traders on the same platform. How do you educate someone who has never held a digital asset about digital finance?
Education is about elevating the conversation and expanding consciousness. To that end, we maintain an active blog that avoids retail hype and instead provides thoughtful, objective insights into market mechanics. In our daily content and social output, we focus on delivering alternative perspectives on macroeconomics and articulating high-minded aspirations so that newcomers can enter the space with clarity.
Through The VALR Podcast, hosted by VALR’s CEO, Farzam Ehsani, we bring our audience into conversations with today’s architects of global finance. We feature leaders like Tether’s Paolo Ardoino, Circle’s Jeremy Allaire, and Hyperliquid’s Jeff Yan. This is one of the ways in which we seek to demystify the industry and explore how digital assets might help to change finance for the better.
- Crypto is often held up as a financial inclusion tool, but in much of Africa the real barriers are fiat rails, ID infrastructure, and connectivity. Are there any initiatives at VALR to move the needle on inclusion?
Financial inclusion cannot occur in a vacuum. It requires a structural foundation. At VALR, we look at this problem through a dual lens, operating as both a consumer platform and a foundational infrastructure provider. While the public knows us as an exchange, the reality is that we build the behind-the-scenes architecture that makes local financial systems work better. We serve some of the continent's most relevant institutions and have established strategic agreements with major African banks to bridge the gap between legacy fiat systems and modern networks. By upgrading the underlying plumbing of finance, we are working towards lowering the cost of moving value for millions of people, even those who may never directly open a VALR account.
True inclusion also means expanding what people can do with their capital once they have access. For our audience in South Africa, we introduced tokenised fractionalised equities, enabling users to gain exposure to global markets with small amounts of capital that would otherwise be locked out by traditional brokerage fees. Furthermore, our recent integration of Hyperliquid natively anchors our derivatives setup to a high-performance blockchain network. This brings deep liquidity directly to our users without sacrificing the regulatory oversight and security they expect from a trusted venue. Beyond mere access, we are building a secure gateway to global economic opportunity.
- Our global crypto rankings index found that adoption across Africa looks completely different depending on where you are. Sub-Saharan markets like Nigeria and Kenya are driven by necessity and P2P networks, while North African markets like Egypt and Morocco show strong stablecoin demand despite tighter restrictions. Is there a continent-wide story here, or is Africa simply too diverse to generalise?
Africa is far too diverse to treat as a single market, but there is a singular truth that unites these regional behaviours: people will always gravitate toward the path of least economic friction.
In Sub-Saharan markets like Nigeria, a lack of deep domestic liquidity and banking access drove the population to adopt peer-to-peer setups. In North Africa, where traditional financial structures are more established but capital controls restrict movement, the demand manifests as a search for store-of-value alternatives like stablecoins.
- Cross-border payments in Africa are still expensive and inaccessible for most people. Where has crypto actually closed that gap in practice, and where are the bottlenecks?
Crypto has closed the gap where traditional rails fail fundamentally: in speed and cost for intra-African corporate and retail payments. In practice, we see this in the adoption of stablecoins. Businesses and individuals in Africa are able to bypass the traditional multi-day, multi-intermediary banking system to settle transactions in minutes at a fraction of the cost.
The bottlenecks, however, are rarely technical; they are structural and regulatory. Capital controls, fragmented regional regulations, and the steep cost of fiat-to-crypto on-and-off ramps create friction. When the law restricts the free movement of value, activity doesn't stop, it simply goes underground into peer-to-peer setups. There are countless examples of that across the continent. The challenge now is building compliant, transparent bridges that prove to regulators that digital assets protect local economies rather than threaten them.
- VALR partnered with Onafriq to support mobile money transfers, something millions of Africans have used long before crypto. How do you see digital assets fitting into Africa's existing financial ecosystem?
We don’t suffer from the illusion that crypto needs to replace everything that came before it. Mobile money is one of the greatest financial success stories on the continent. For millions, it is their primary relationship with money.
We don't want to force users to abandon interfaces they already trust. Our strategy is to preserve the user-facing interfaces while upgrading the underlying rails. By partnering with networks like Onafriq, we are plugging digital asset infrastructure directly into the existing ecosystem. It’s an acknowledgment that the future of finance in emerging markets isn't about choosing between crypto or mobile money. It's about a seamless convergence that makes the movement of value faster and cheaper for the end user.
- You've spoken about wanting VALR to become synonymous with digital assets in Africa the way Coinbase is with the US. What’s the strategy to get there?
The strategy rests on two pillars: absolute regulatory compliance and institutional-grade infrastructure. To become the definitive gateway for a continent, you must be a trusted, predictable entity. We have spent years building a regulatory fortress, securing our licences, and taking zero shortcuts with counterparty risk. That is how you win the trust of large-scale institutions and global partners.
But validation is only half the battle; the other half is utility. We are expanding our architecture to offer products that matter globally, like our recent launch of over 200 cross-asset perpetual markets. We are positioning VALR as the primary bridge connecting African capital to global markets, and global liquidity to the African continent. When people look for safety, depth, and structural integrity in this region, VALR is the partner of choice.